[on screen image] Oklahoma Department of Human Services logo [narrator] Nearly one third of all Oklahomans receive services from the Department of Human Services. Today DHS serves customers through separate programs and views customers through multiple lenses. This can leave Oklahomans feeling like transactions. In partnership with the Office of Management & Enterprise Services and Accenture, DHS is taking the first steps in redefining the human service experience for customers, communities, and staff. The divisions of Child Support Services, Adult and Family Services, and Child Welfare Services, have collaborated to build an enterprise level, interactive portal, to better serve our customers and partners. In the near future, other DHS divisions can join this enterprise platform to create a single point of access. Cohesion among agency divisions and the technology to support it means the customer won’t be bounced from place to place trying to gather or provide information. It also means customers can provide information electronically once and each division has access to it, and it means our staff will be able to take the time to provide human services, the work they came here to do, rather than process transactions. [on screen image] Oklahoma Department of Human Services logo We are one DHS. OK Benefits will enable us to treat our customers the way we’d all like to be treated—respectable, efficiently, and effectively, with one beautiful result—more Oklahomans are safe, healthy, independent, and productive.