NON-OCSS INCOME WITHHOLDING ORDERS

Isabell Estes: As an employer, you may receive an Income Withholding Order from another source besides Oklahoma Child Support Services.  

Rory Littleton: This video, brought to you by OKESC, the Oklahoma Employer Services Center, and Oklahoma Child Support Services, will explain these non-OCSS orders.  Regardless of the type of order, the Oklahoma Centralized Support Registry allows employers to send all payments to a single location.  

Isabell Estes: The OCSR also helps employers reduce expenses and paperwork in processing wage withholding for child support.  

Rory Littleton: All IV-D child support payments are made through the Centralized Support Registry.  IV-D cases are child support cases in which the state’s child support agency is providing services.  

Isabell Estes: A non-IV-D child support case is defined as a case in which the custodial person, to whom the child support is owed, is not receiving services from the child support agency.  Oklahoma law requires the court to direct the completion of Summary of Support Order (SOSO) and filing with the Oklahoma Central Case Registry before a court order for child support is entered.  

Rory Littleton: The SOSO provides basic information about the child support order and to whom the child support is to be ultimately delivered. All payments from employers on non-IV-D cases must be made through the Centralized Support Registry.  

Isabell Estes: If you receive a notice order to withhold income for child support from any Oklahoma entity that directs you to send payments to an address other than the Oklahoma Centralized Support Registry, you must file a Data Registry sheet with the OCSR.  

Rory Littleton: You could also provide a copy of the SOSO if available from your employee. An account will be set up for you and that employee and you can then start payments to the Centralized Support Registry.  By law, you cannot send payments directly to a private party.  If you have any questions please call 1-866-553-2368.  

Isabell Estes: Now we’ll answer some frequently asked questions.  Is the Data Sheet form mandatory for all employees to complete?  Yes it is, if child support payments are being withheld. 

Rory Littleton: Do employers have to fill out the form every time they send a payment to the Oklahoma Centralized Support Registry?  Employers only fill out the form once on each employee.  

Isabell Estes: How are employers supposed to know the information below the line on the Data Sheet, such as child’s name, date of birth, or gender?  If the information is in the court order, please complete that part of the form.  

Rory Littleton: Can employers send their own computer-generated printout, or do they have to physically fill out the Data Sheet?  It is necessary to fill out the Data Sheet the first time.  

Isabell Estes: How long do employers have to complete and return the Data Sheets to the Centralized Support Registry?  Employers have ten working days to return the Data Sheets.  

Rory Littleton: What information should be submitted with the payment?  Make payments payable to the Oklahoma Department of Human Services and include the following information with the payment: payer’s (employee’s) first and last name, payer’s social security number, Family Group Number (FGN).  

Isabell Estes: Employers may combine all payments, both IV-D and non-IV-D, and send in one check, unless you’ve signed up for Electronic Funds Transfer (EFT) to the Oklahoma Centralized Support Registry.  

Rory Littleton: Attach the detailed break-down of the payer information that makes up the check.  The break-down should be provided for each employee who has child support included in the check.  

Isabell Estes: Where do I mail the payment?  Mail your payment to: Oklahoma Centralized Support Registry  P.O. Box 268809 Oklahoma City, OK 73126-8809.  

Rory Littleton: Oklahoma offers Electronic Funds Transfer (EFT) as an option to transmit child support payments.  Please call 1-866-553-2368 to request an informational packet. Or to view our video about EFT, go to OKESC.org.  

Isabell Estes: Can an employer continue to mail payments directly to a private party or person?  The answer is no.  State and Federal laws mandate that payments be sent to the Centralized Support Registry. Non-IV-D customers (mothers and fathers) may be initially frustrated with the additional two-day processing time, however there are benefits.  

Rory Littleton: The Registry provides good record keeping, and payment records will be available by telephone and internet, 24 hours, 7 days a week -information that either party can access.  

Isabell Estes: Now let’s answer this - What happens to the payments?  The Centralized Support Registry will pass through the non-IV-D payments to the custodial person designated by the child support order.  By “pass through”, we mean the income assignment received is first sent to the Centralized Support Registry to be recorded and the payment is then sent to the custodial parent. 

Rory Littleton: This process adds an additional step to the non-IV-D customer’s process but only adds a maximum of two work days to the normal process.  

Isabell Estes: If you need more assistance please call one of our Employer Services Representatives toll-free at 1-866-553-2368, Monday through Friday 8 am to 5 pm.  

Rory Littleton: Or visit our website OKESC.org.  Let us know how we can help you.